Backup contacts - MTN Save My Contacts

Have you lost your phone and are afraid that you will not be able to access your phonebook? With MTN Save My Contacts, losing a phone will not make you lose your contacts anymore.


MTN Save My Contacts is the service of backup and recovery of your contacts, in unlimited quantity, wherever you are, your type of phone, and no hassle on your part.

How does it work?

By text message

  • Subscribe by sending an SMS to 8757
  • Launch Y'ello MTN on your phone's menu
  • Choose "Advanced Services"
  • Then click on "MTN Save My Contacts", "Backup / Restore" and confirm.


Through MyMTN

  • Download the "Save My Contacts" app on AppStore or PlayStore
  • Start synchronization by choosing "Backup" or "Restore"
  • Enter your phone number
  • Click on "Login"

How to back up your contacts?

The backup is automatic every week after subscription to the service. But you can also do it manually by

going through the following steps:

  • Launch Y'ello MTN on your phone's men
  • Choose "Advanced Services"
  • Then click on "MTN Save My Contacts", "Backup / Restore" and confirm.
  • Or


  • Launch the application
  • Click Backup.


How to restore your contacts?

The restore process is identical to the backup process.

If there are missing contacts in your new SIM, synchronization will restore the contacts. Restoration can also be done via the customer support interface. You can access it by clicking on this link: mtncm.webllynis.gemalto.com/cloudBackup

How much does it cost?

100 FCFA for two (02) weeks of renewable service automatically

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