Frequently Asked Questions

Send money abroad via MTN MoMo?
How it works? It's simple, just follow the following process:  Dial * 126 # Choose 1 "Send Money" Then "To other countries" C...
Mon, 18 Feb, 2019 at 3:04 PM
Bill payment via MTN MoMo
How it works? To pay your bill ( ENEO, Canal+, MTN Bills, etc) via MoMo, just dial *126#, then choose 2 for "Bill Payment". Then choose the invoi...
Thu, 7 Mar, 2019 at 10:49 AM
Send Money via MTN MoMo
How it works? To send money via MTN MoMo, you can use myMTN application, or Dial the code *126#, Select 1 "sending money". Select 1 "...
Tue, 12 Mar, 2019 at 10:59 AM
Send money to a non-MoMo user
How to send money via MoMo to a non-MTN subscriber? • Dial * 126 # • Choose "1" for "money transfer" • Choose "2" for "...
Wed, 20 Mar, 2019 at 5:09 PM
Send money abroad via MTN MoMo
Which countries are eligible? Congo Brazzavile, Gabon and Chad. How it works? It's simple, just follow the following process: • Dial * 126...
Tue, 12 Mar, 2019 at 11:00 AM
Update my MoMo account informations
Why should I update my Mobile Money account? Because the name with which you are registered on MTN MoMo does not match the one with which your phone number...
Fri, 15 Mar, 2019 at 11:21 AM
How to become MoMo partner?
What are the documents to provide? Letter of commitment (To withdraw at MTN) Account Handler Card (To be withdrawn from MTN) Partnership request to be s...
Fri, 15 Mar, 2019 at 12:00 PM
Bet with MTN MOMO
How it works ?  After creating your 1Xbet account and provisioned it via MTN MoMo, you can start betting via the platform. How do I refill my 1Xbet acc...
Thu, 11 Apr, 2019 at 3:05 PM
I paid my CanalSat subscription, but I have no images.
Why ? Mainly due to a temporary technical problem How to fix the problem? Contact MTN customer service via Whatsapp, Facebook, Twitter, Livechat or 87...
Thu, 7 Mar, 2019 at 10:39 AM
Buy airtime via MTN MoMo
How to buy airtime ? To buy airtime via MTN MoMo,  dial * 126 #, then select "3", then "1", You receive 100% bonus after any purchase ...
Tue, 9 Apr, 2019 at 1:14 PM