How to reset my MoMo PIN?

If you want to reset your MoMo PIN and you have less than 2000Fcfa in your MoMo account, you can do it without moving by dialing * 126 #, choose option 4 "PIN forgotten" and follow the steps. In case of balance higher than 2000 FCFA, you must go to one of our branches, provided with your ID.

if my MoMo account is not in my name can I reset my MoMo PIN?

If your account is higher than 2000F and you must go to an agency, be sure to come with the person concerned, and your ID, for security reason.

And if my MoMo PIN is blocked?

When your MoMo PIN is blocked, you absolutely must go to one of our MTN agencies, with your valid document so that an agent resets your PIN. 

Can I do it remotely?

This operation is done only in an agency, with the physical presence of the owner of the concerned MTN MoMo account.

How to change my MoMo PIN?

To change your PIN, dial *126#, choose option 7 "My Account", then select "Change PIN Code".